Warranty
Lifetime Warranty (Limited)
If a problem occurs with any Utilis Products product (the “Product”) and the problem is caused by manufacturing defects in material and workmanship, Utils Products will, in its discretion, replace the Product in accordance with the warranty terms and conditions stated herein. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. This warranty is currently valid for the United States only and for sales on Amazon.com.
This warranty covers only manufacturing defects and does not cover any damage caused by misuse, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear. Any incorrect care, maintenance or repairs made to the Product will void this warranty.
To contact Utilis Products about a potential warranty claim please visit our website at https://utilisproducts.com/index.php/contact-2/ and provide your name, contact details, product details, date and proof of purchase on Amazon and detailed information relating to your warranty claim so that Utilis Products can consider your claim.
Outside of the standard returns policy time frame, that may be in force at the time of purchase, on Amazon.com do not send your Product directly to Utilis Products in the first instance, as this will only delay any Warranty replacement claim and decision. If requested by Utilis Products to return your product for examination, you are responsible for all costs of getting the Product to back to Utilis Products to assess your warranty claim including, but not limited to, the cost of packaging, shipping and applicable taxes.
For warranty service claims you will need the original receipt of purchase. Utilis Products will determine whether or not the problem is covered by the warranty. If the warranty applies, you will be notified that the Product claim is successful and that the Product will be replaced. Any such replacement will be at Utilis Products expense, including any costs required to return the replacement product to you. If the Product is to be replaced and the Product is no longer available, Utilis Products will provide a Refund or Coupon to the value of the original product purchase price excluding any delivery charges that can be used against any other product purchase in the Utilis Products range.
Incidental and consequential damages are expressly disclaimed. Labor charges and damages attributable to work performed by anyone are not covered by this warranty. To the extent permitted by applicable law, any implied warranties are hereby excluded. The warranty provided herein is limited to the value of the Product. Manufacturing specifications are subject to change without notice. Inspect your Product immediately after handling by anyone other than you.
This warranty is intended to give you specific legal rights. In addition to the rights described herein, you may also have other rights that vary from state to state with respect to the exclusion or application of implied warranties, incidental and consequential damages and replacement. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below:
Utilis Products
616 Corporate Way, Suite 2-3240
Valley Cottage, NY 10989
United States
www.utilisproducts.com
Last Edited on 2016-02-13